Services

SERVICE PLANS

Explore our range of services that will get your bicycle running at its best, and keeping it there.

  • This is a great option for peace of mind before you head out on your adventure.

    For this option we:

    • Wipe down the frame and wheels

    • Perform a full safety inspection

    • Check and correctly torque all bolts

    • Tune the brakes

    • Tune the gears

    • Check for chain wear and lubricate the chain

    • Check and adjust tyre pressure

    • Identify areas for further servicing (if required)

  • This is our most popular service plan and our best value-for-money option. This service is designed to keep your bike running well between full annual services.

    We’d recommend getting this completed every 3-6 months, depending on how much riding you do.

    In addition to the basic service, we also:

    • Clean the drive train

    • Lubricate the shift and brake cables

    • Check and align the derailleur hanger

    • Check and adjust the bottom bracket

    • Check and adjust the hubs

    • True the wheels

    • Check and adjust the headset

    • Clean and grease the seat post

  • Our annual services are designed to get your bicycle running at its absolute best.

    We recommend getting this done every 12 months, with 1-2 general services in between.

    In addition to the general service, we also:

    • Complete a full wash

    • Flush and bleed the brakes

    • Remove, deep clean, and reinstall the drive train

    • Clean, regrease, and adjust the bottom bracket

    • Check and top up tyre sealant levels

    • Clean, regrease, and adjust the hubs

    • Clean, regrease, and adjust the headset

  • Our annual services are designed to get your bicycle running at its absolute best.

    We recommend getting this done every 12 months, with 1-2 general services in between.

    In addition to the general service, we also:

    • Complete a full wash

    • Flush and bleed the brakes

    • Remove, deep clean, and reinstall the drive train

    • Clean, regrease, and adjust the bottom bracket

    • Check and top up tyre sealant levels

    • Clean, regrease, and adjust the hubs

    • Clean, regrease, and adjust the headset

    • Complete a suspension fork lower leg service

  • Our annual services are designed to get your bicycle running at its absolute best.

    We recommend getting this done every 12 months, with 1-2 general services in between.

    In addition to the general service, we also:

    • Complete a full wash

    • Flush and bleed the brakes

    • Remove, deep clean, and reinstall the drive train

    • Clean, regrease, and adjust the bottom bracket

    • Check and top up tyre sealant levels

    • Clean, regrease, and adjust the hubs

    • Clean, regrease, and adjust the headset

    • Complete a suspension fork lower leg service

    • Complete a shock air can service

  • Our annual services are designed to get your bicycle running at its absolute best.

    We recommend getting this done every 12 months, with 1-2 general services in between.

    In addition to the general service, we also:

    • Complete a full wash

    • Flush and bleed the brakes

    • Remove, deep clean, and reinstall the drive train

    • Clean, regrease, and adjust the bottom bracket

    • Check and top up tyre sealant levels

    • Clean, regrease, and adjust the hubs

    • Clean, regrease, and adjust the headset

    • Complete a suspension fork lower leg service

    • Complete a shock air can service

    • Perform a rear linkage service

  • A quick check over to make sure the bicycle is safe to ride.

    However, we recommend that one of our service and tune plans which are better value for money and give you a much better chance of enjoying, and not just surviving, your ride!

    For this option we:

    • Wipe down the frame and wheels

    • Perform a full safety inspection

    • Check and correctly torque the bolts

    • Lubricate the chain

    • Check and adjust the tire pressure

    • Identify areas for servicing (if required)

  • A quick check over to make sure the bicycle is safe to ride.

    However, we recommend that one of our service and tune plans which are better value for money and give you a much better chance of enjoying, and not just surviving, your ride!

    For this option we:

    • Wipe down the frame and wheels

    • Perform a full safety inspection

    • Check and correctly torque the bolts

    • Lubricate the chain

    • Check and adjust the tire pressure

    • Identify areas for servicing (if required)

  • This option that can be added to any of our service plans for e-Bikes. For this option we:

    • Perform an e-Bike diagnostics and software update

  • This is an option that can be added to our basic and general service plans (it is part of our annual service plans). We cannot carry out this option on-site currently, so will require collection and drop-off. For this option we:

    • Perform a full wheels-out bicycle clean

BRAKES

  • We:

    • Complete a full bleed of your mineral oil or DOT fluid brake system.

  • This is an option that can be added to our brake bleed. We:

    • Flush all old hydraulic fluid from the brake system and replace it with fresh fluid

  • This is an option that can be added to our brake bleed. We:

    • Clean and lubricate the brake pistons and piston seals

  • We:

    • Replace your old set of brake pads with a fresh set of brake pads

    • Adjust your calliper so the new pads clear the braking surface

    Additional parts are extra to this service, but will be discussed with you prior to installation.

SUSPENSION

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the lower legs to the manufacturer’s specifications

    Fresh grease and fluids are included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the lower legs, spring and damper to the manufacturer’s specifications

    Fresh grease and fluids are included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the air can to the manufacturer’s specifications

    Fresh grease and fluids are included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the air can and damper to the manufacturer’s specifications

    Fresh grease and fluids are included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the rear linkage.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

DRIVE TRAIN

  • We:

    • Replace your old crankset with a new crankset

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your old bottom bracket with a new bottom bracket

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your old shifter with a new shifter

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your old chain or cassette with a new chain or cassette

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Align you hanger or replace your old hanger with a new hanger

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Tune you derailleur

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your old shift cable with a new shift cable

    • Tune you derailleur

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the crankset, chain, cassette, and derailleur(s)

WHEELS

  • We:

    • Replace your tire or tube with a new tire or tube

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Refill your tubeless sealant to the recommended level for your tire size

    Fresh tubeless sealant is included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Convert your tubed wheel and tire system to a tubeless wheel and tire system

    Parts are are extra to this service, but will be discussed with you prior to installation.

  • We:

    • True you wheel for lateral and radial deviations

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your broken spoke or nipple

    • True you wheel for lateral and radial deviations

    A new spoke or nipple is included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Build a wheel from scratch

    Parts and components are are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the hub, OR

    • Replace the cartridge bearings

    Fresh grease is included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

STEERING

  • We:

    • Disassemble, clean, inspect, lubricate and reassemble the headset, OR

    • Replace the cartridge bearings

    Fresh grease is included in the service.

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your old bar tape with a new set of bar tape

    Additional parts are extra to this service, but will be discussed with you prior to installation.

  • We:

    • Replace your old bar or stem with a new bar or stem

    Additional parts are extra to this service, but will be discussed with you prior to installation.

EVERYTHING ELSE

We are happy to look at any bicycle-related mechanical work or services you require. Get in touch and let us know how we can help.

  • We are happy to look at any bicycle-related job you require, from setting up a bicycle on a trainer to a frame-up custom build, and everything in between.

  • We:

    • Build a new (or new to you) bicycle from a shipping box

  • We:

    • Securely package your bike in a transport box or travel or shipping

  • We:

    • Thoroughly inspect all bicycle systems and report on the findings, including any service or repair work that would likely be required in the near future

  • Gift one of our service plan items to a friend or family member to get their bicycle running at its best.

  • We:

    • Provide planning, transportation and/or logistics support for individuals, groups or teams, bikes and equipment for a trip, adventure or race